Our online Box Office is managed using Ticketsolve, and payments are processed through Realex. All orders, including those made by telephone or in person, will be processed through these systems. You have the right to opt out of any communications, or to ask that your details be removed from any or all of our databases, at any time please click the link in any email, call us, or email firstname.lastname@example.org to update your preferences.
Realex Payments are a highly trusted online payment card processor, accredited with the Account Information Security certification by VISA and compliant with Payment Card Industry Data Security Standard, the highest level of compliance. We do not store your bank details on our system.
If you sign up to our email list, your details will also be held on the Memo’s MailChimp which is integrated with the Ticketsolve system.
The information we collect
We may collect, store and solely use the following types of personal data:
How we will use this information
We may use your information to contact you about further events and services that you have requested. We may also contact you regarding events and services which we think may be interest to you or share your information with selected organisations which may also be of interest to you, but only if you choose to allow us to do this when providing us with your details. If you no longer wish for us to use your information in this way, please contact us.
We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
Cookies are necessary to the process of booking your tickets through our website, using the Ticketsolve system, however they are only temporary. Other temporary cookies present on our website are there to ensure that website content is displayed correctly and will disappear when your user session has ended. We cannot be responsible for cookies relating to third-party features such as Facebook, Twitter, Google etc.
Disclosure of information
The transmission of information over the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of the data transmitted to this site and any transmission is at your own risk. Please be aware that the Memo Arts Centre may be obliged to give information to the relevant authorities if required to by law, in which case we will comply with judicial proceedings.
If at any time you wish to unsubscribe from our emails, or to change and update your personal information, please contact us.